What is your return policy?
In any case you are not satisfied with your purchase you can return your item within 90 days of purchase date for a refund or in store credit.
We will issue the refund using the same method of payment that was used when the item was purchased, please allow 3 to 4 business days for the refund to be reflected in your account.
Delivery fees are not refundable, in case the merchandise has already shipped or the merchandise has to be returned to our warehouse.
Non defective returns are subject to a 15% restocking fee. Refunds will be issued taking in consideration the current published product price minus 15% of published product price.
Please contact firstname.lastname@example.org to be issued an RMA (Return Merchandise Authorization) code. Include the following information for the return:
- Reason for return
- Date of purchase
- Order number
- Email address